FAQ | jacks cocktails

What is a mobile bar service?

A mobile bar service provides a fully equipped bar that can be set up at your location. We handle everything from serving drinks to providing bar staff, so you can enjoy your event without worrying about the details.
What types of events do you cater to?

We cater to a wide range of events including weddings, corporate functions, private parties, festivals, and more. If you have a special occasion, we can tailor our services to fit your needs.
Do you offer customized drink menus?

Yes, we can create a customized drink menu based on your preferences and the theme of your event. We offer a variety of options, including signature cocktails, mocktails, and classic favorites.
How many bartenders will be provided?

The number of bartenders depends on the size of your event and the level of service required. We will discuss your needs during the planning process to ensure you have the appropriate number of staff.
What is included in the mobile bar service package?

Our service packages typically include the mobile bar setup, glassware, bar tools, a selection of beverages, and trained bartenders. Additional options like ice, garnishes, and specialty items can be included as needed.
Do you provide alcohol, or should I supply it?

We are a Dry Hire Mobile service at the moment, meaning we cannot buy or supply liquor by law.
Are there any restrictions on where you can set up?

We can set up in a variety of locations.
How far in advance should I book your services?

We recommend booking as early as possible to secure your preferred date and time. For peak seasons or large events, booking several months in advance is advisable.
What are your payment terms?

Payment terms vary depending on the size and type of event. We require a deposit of 30% to secure your booking, with the balance due week before the event. We will provide detailed payment terms in your contract.
What happens if there is a problem with the service on the day of the event?

Our team is committed to providing excellent service and handling any issues that arise promptly and professionally. If you encounter any problems, please contact us immediately, and we will work to resolve them.
Do you handle all the cleanup after the event?

Yes, we take care of all the cleanup related to our service, including washing and packing up glassware and equipment. We strive to leave the event space as clean as we found it.
Are you insured?

Yes, we are fully insured to cover any potential liabilities. This ensures peace of mind for you and your guests.